Is disowning a SIM free?

Yes. Operators do not charge to remove an unauthorised SIM from your CNIC. You only need your original CNIC and biometric verification.

Can someone else disown a SIM for me?

No. The CNIC holder must be present for biometric verification at the franchise.

How long does it take for the SIM to be removed?

Usually within 24–48 hours. Re-check by sending your CNIC to 668 after 48 hours.

How to Block Unknown SIM Registered on Your CNIC

A SIM registered on your CNIC without your knowledge can be misused for fraud or harassment — and it is linked to your name. Here is the official process to block and disown it.

5 steps to disown an unauthorised SIM

1Screenshot your 668 result (send your 13-digit CNIC to 668) as proof.
2Identify the network that shows the extra SIM — Jazz, Zong, Telenor or Ufone.
3Visit that operator's franchise or customer service centre with your original CNIC.
4Complete biometric verification and ask them to disown the SIM you don't recognise.
5Re-check by sending your CNIC to 668 after 48 hours to confirm it has been removed.

If the franchise does not help

File a complaint with PTA at complaint.pta.gov.pk or call the PTA toll-free number 0800-55055. Include your CNIC number, the network name and the screenshot of your 668 result.

How to Block an Unknown SIM on Your CNIC

5 steps to disown an unauthorised SIM

If the franchise does not help

Quick questions

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